Legal
Telehealth Consent
Effective: most recent OpenLoop Healthcare Partners, PC update
Healthcare services arranged through REMEVi Telehealth are delivered by licensed providers contracted with or employed by OpenLoop Healthcare Partners, PC and its affiliated state professional corporations. Before receiving services through REMEVi, you must review and consent to the OpenLoop Healthcare Partners, PC Telehealth Consent Form.
To ensure you always see the most current version, this consent is maintained directly by OpenLoop Healthcare Partners, PC. Any updates they publish take effect immediately for all REMEVi patients.
View the Telehealth Consent Form
Continues to the OpenLoop Healthcare Partners, PC consent form.
Read Telehealth Consent →What You Are Consenting To
The full consent form covers, among other things:
- Use of videoconferencing, telephonic, and asynchronous technology in lieu of in-person care
- Provider review and access to your medical records and prescription history
- Privacy expectations during your visit
- Risks and limitations of telehealth (interruptions, delays, data processing errors)
- Use of artificial intelligence (AI) tools, including transcription, clinical decision support, and ambient listening, with the right to ask questions or opt out where feasible
- Possible recording of the visit for quality assurance and care coordination
- Acknowledgement that your provider may be a licensed provider, nurse practitioner
- Authorization for OpenLoop and the Practice to use and disclose your medical information for treatment, payment, and operations
- Consent to receive text messages and emails related to your care
- Assignment of insurance benefits, where applicable
Emergencies
Telehealth is not appropriate for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Questions
For questions about telehealth privacy, contact OpenLoop's privacy team at 1-844-819-7956 or privacy@openloophealth.com.
For questions about REMEVi specifically, contact care@remevihealth.com.
See also: Terms of Service · Privacy Policy · HIPAA Notice of Privacy Practices · Cancellation & Refund Policy